How To Remove Registered Device From Garmin Connect App

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If your steps are not showing in the Garmin Connect app or the action you recorded on your device is not showing in your Garmin Connect account, you need to sync your watch with Garmin connect App on your phone.

Your Garmin device should display a green dot from the My Twenty-four hour period view of the Garmin Connect App, indicating a connectedness with your phone or another mobile device.

But if that'due south not working, your Garmin is stuck connecting, says not connected, or the app says that it failed to connect, check out our troubleshooting guide on Garmin syncing issues!

Quick checklist

Fully accuse your Garmin device, especially if it's a new device or you oasis't used information technology in a long time.
Update theGarmin Connect app to the latest version in the App Store (Apple) or Google Play (Android.)
If you connect your Garmin to more than one mobile device (like a telephone and a tablet), brand sure those two devices are non in the vicinity of each other, plough i of the devices off, or turn off Bluetooth on 1 of them.
Temporarily remove other Bluetooth-continued devices from your phone.
- Attempt disconnecting all other BT active devices, such as headphones, speakers, and and so forth.
Check that your Garmin is not in power save mode.
- Notice these settings on your Garmin device itself usingCard >Power Director >Battery Saver > Off or Card > Activity Settings > Power Salve Timeout and choose Extended instead of Normal.
Make sure y'all turn off any bombardment savings features on your phone, like low power mode (iOS) or battery saver (Andriod.)
Verify that Garmin Connect runs or refreshes in the background. To work, Connect app must remain open in the groundwork.
- For Apple devices, go to Settings > Full general > Background App Refresh > and toggle on for Connect.
- For Android, go to Settings > Apps > Connect > Mobile data & Wi-Fi > toggle on Background information.
Cheque the phone permissions for the Garmin Connect app.
- Open Garmin Connect and tap the three-dotMore than push button (iOS) or the three-line Carte du jour push (Android).
- Cull Settings > Telephone Permissions and turn them all on or tap Manage Permissions to enable them.
- Make certain you allow location admission. Android users also need to allow Files and Media access (also called Storage.)
If you use a new telephone, remove your Garmin device fromGarmin Connect on your previous phone, so it's no longer connected to that older telephone.
- Make certain you remove it from Garmin Connect and your phone's Bluetooth settings.

Hither'south how to sync your Garmin watch or tracker with the app

Let's first confirm that you sync with Garmin Connect the recommended way.

On your phone, open the Garmin Connect app.
1. If needed, choose the My Day tab from the bottom bill of fare.
Locate the picture of your Garmin Device at the top of the app.
Y'all should encounter a greenish dot side by side to your Garmin watch's or tracker's prototype.
When you lot see a green dot on the ring, it ways your Garmin scout is properly continued via Bluetooth to your Garmin Connect App.
1. Printing the manual sync push button (round arrows icon) in the Garmin Connect App's superlative corner to sync data from your watch.
2. Syncing can take a few minutes if your device has non connected in a while.

Don't encounter a green dot next to your Garmin device?

1. If yous encounter a red dot, you must first turn on Bluetooth on your phone. Open up your phone's Bluetooth settings, turn information technology on, and then await for your Garmin to testify as connected.
2. If you come across no dot, toggle Bluetooth off on your telephone, wait 20 seconds, and then toggle Bluetooth back on in your telephone'due south settings. Look and see if your Garmin connects to your phone's Bluetooth.
3. Once you see the green dot, follow the manual sync steps listed above.

In rare cases, your Garmin itself might have Bluetooth turned off

On your Garmin lookout or tracker, open the controls menu.
- If you don't know how to access your Garmin's command carte du jour, meet your users' manual.
Select the Telephone and Bluetooth icon.
Plough on your Garmin'due south Bluetooth to allow it to connect to your phone's Bluetooth.

If yous cannot get your Garmin to connect and still don't encounter a green dot side by side to your sentinel or tracker, follow the troubleshooting steps beneath to set this problem.

Have trouble syncing your sentry and with Garmin connect?

If you can't become the green dot to show upward and even so see a ruby-red dot, gray dot, or no dot at all next to your scout from the My Day tabat the lesser of the Garmin Connect App, try these troubleshooting steps.

one. Shut the Garmin Connect App

To close the App on iOS: swipe up from the bottom to open your telephone'due south app switcher or double-tap the home button and and so swipe the Garmin Connect App up until it disappears.
To shut the App on Android: swipe up from the bottom, concur, and then let go. Swipe up on the Garmin Connect app. Or tap on the recent applications menu and swipe the Garmin Connect App to the right until it disappears.
Open the Garmin Connect App on your phone again.
- Look at the motion-picture show of your Garmin Device at the top of the Garmin Connect App.
- Wait a few seconds and wait for the green dot to appear side by side to your watch.

two. Restart your Garmin and your phone

On watches with power buttons, hold downwardly the power button for 15 seconds to ability off. Await ten-20 seconds, and and so power information technology back on.

If y'all have a rechargeable Garmin tracker or watch that does not have a power button, plug the picket or tracker into its Garmin-branded charging cable and connect information technology to a USB power source, then immediately unplug it. Restart Garmin vivosmart with charging cable

This is the equivalent of a restart (yous cannot power cycle a Vivofit device except automatically after a software update).

Restart your smartphone by turning it off and so back on

On Android, press and hold the phone's concreteability button. And then tap Restart (might too be called Reboot.)
On Apple, press both the book down push button and the side button. Press and hold the side push until the power-off slider appears. Then slide your phone off. Once information technology's off, please wait 10 seconds and press the side push button to ability it back on.
- For models with a home button, press and hold the side button (or superlative button) until the power-off slider appears and slide information technology off. Wait x seconds, and then printing the side or top button to power back on.

iii. Plough the Bluetooth (BT) setting on your phone off and then back on

Remove your device from Garmin Connectand from Bluetooth on your phone to forcefulness the pairing procedure.

For Android, effort immigration your Bluetooth cache.

Go to Settings > Apps & Notifications (or Apps) and evidence all your apps.
Tap the Bill of fare or More than push (icon looks similar three dots or iii lines.)
Chose Show organization (or Show system apps.)
Scroll the list and tap Bluetooth.
Choose Storage & cache (or Storage.)
Tap Clear cache.

4. Delete and reinstall the Garmin Connect app

If it'south still non working, remove the Connect app from your phone and reinstall it from the App Store (Apple) or Play Store (Android.)

Deleting the app from your phone removes the app data as well. As long as you upload your data to Connect's servers, your data is preserved.

After reinstalling the app, yous need to sign back into your Garmin business relationship and pair your watch or tracker with the telephone once more.

Delete and reinstall the Connect app for Android

Open up Settings > Apps & notifications.
Choose to run into all your apps.
Scroll down and tap on Connect.
Choose Uninstalland confirm you desire to remove it.
Open up Google Play Store app.
Search for Garmin Connect.
Tap Install.
Open Connect and sign in with your username and password.
Give Connect permission to run in the groundwork and other permissions.
Look for a notification to link your Garmin with your phone.
Once linked, your Garmin should automatically sync with Connect.

Delete and reinstall the Connect app for Apple iOS

Locate the Garmin Connect app on your home screen.
Press and hold the app icon until the quick activity carte appears.
Select Remove App.
Ostend and press Delete App.
1. Do not select Remove from Home Screen.
Open the App Store and search for Garmin Connect.
Tap the cloud icon.
Open Connect, allow Connect access to Bluetooth and sign in with your Garmin account'due south username and password.
Let or Don't Allow Connect to send notifications and decide if you want to link to Apple tree Health.
1. Cull Turn All Categories On, toggle the categories you desire, or select Don't Allow.
Follow the instructions on your telephone's screen and tap your Garmin device model.
1. If yous don't come across your device model, tap Browse all compatible devices
Place your Garmin device into pairing fashion or tap the Bear witness me how to pair banner to learn how.
1. For nearly watches, go to the lookout man face, hold Card or become to the Settings app and select Phone > Pair Phone.
2. For most trackers, press the button at the lesser of your tracker to view its controls menu. Search for and tap the icon that looks similar a wifi point or the icon that looks like a phone with the Bluetooth icon. On some trackers, you lot demand to press the sync button to enter pairing way manually.
3. If you cannot find the pairing setting for your Garmin, go to the sections.
  Pairing Your Smartphone orPairing Multiple Mobile Devices in your Garmin's user guide.
In the app, tap Connect it.
Enter the pairing code from your Garmin device into the Bluetooth pairing request on your phone.
Make up one's mind if you desire to permit your Garmin to prove notifications from your telephone and any other requests like setting slumber hours, location admission, and others.
Finally, tap Sync Now to start syncing! Once washed, tap Finished.

5. Remove and then re-add the Garmin watch from the Connect App

A. Remove your Garmin device from Connect

1. Open Garmin Connect on your phone.
2. Tap your Garmin device's picture.
3. Choose the Menu (three-line icon) or More than (three dots icon) push button.
4. Select Remove Device from and confirm you wish to remove information technology.

B. Add your Garmin back to Connect

1. On your phone, open up the Garmin Connect app.
  1. Android: select the Menu push button (three lines icon) at the top.
  2. Apple: select theMore push button (three dots icon) at the lesser.
2. Scroll downward and select Garmin Device.
3. Select Add Device.
4. Choose your device from the on-screen options or browse to see a list of all compatible devices.
5. Identify your Garmin device into pairing way post-obit the on-screen instructions.
  1. It would aid if you got a new pairing passcode to pair your Garmin with your telephone.
  2. If y'all cannot find the pairing setting for your Garmin, become to the sections.
    Pairing Your Smartphone orPairing Multiple Mobile Devices in your Garmin's user guide.

6. Remove and re-add your spotter from your phone'south Bluetooth settings

For most Garmin watches and trackers, you pair it straight through theGarmin Connectinstead of from the Bluetooth settings on your phone.

However, if after removing your Garmin, yous aren't able to successfully add it dorsum and pair it, check your phone's Bluetooth settings.

Become to your telephone's Bluetooth settings.
Notice your Garmin lookout man.
Select Forget Device or Forget This Device.
1. When you forget it, information technology removes the pairing to the Garmin device from that phone.
Restart your phone.
Look for a notification to re-pair your Garmin tracker or spotter on your phone using a new pairing code that appears on your Garmin device.
1. If you lot don't run across any notification, open Garmin Connect and so run into a new notification from the app.

Forget Bluetooth and re-pair on Android

For Android, look for your Garmin device in the Settings app'south Bluetooth options.
If you can't find it look underPreviously Connected Devices. You lot may demand to tap See all to find your Garmin.
Then tap the Settings gear icon and cull Forgetand confirm it.
Return to your telephone's Bluetooth settings, cull Pair new device.
Tap your Garmin device from the list of available devices.
1. It sometimes takes a while for your Garmin device to show up every bit an bachelor Bluetooth device.
Wait for the pairing bulletin and then enter the pairing code that shows up on your Garmin watch or tracker's screen.
Once paired, open Garmin Connect and run across if it automatically syncs or if y'all can manually sync it to the app.

Forget Bluetooth and re-pair on Apple tree

For Apple, open Settings > Bluetooth.
Locate your Garmin device. If you don't come across it, also look under Other Devices.
Tap on the info button next to the Garmin.
Choose Forget This Deviceand confirm.
Tap your Garmin Device nether Other Devices.
Wait for a message to enter the pairing code that appears on your Garmin device.
Once paired, open up Garmin Connect and see if information technology automatically syncs or if yous can manually sync it to the app.

seven. Try using Wi-Fi instead of Bluetooth

Garmin watches that can connect to WiFi have several advantages: they automatically upload your saved activities and download any available software updates to the device directly.

Unfortunately, not all Garmin smartwatches offer WiFi, and at this fourth dimension, no Garmin trackers support WiFi.

So let's bank check if your Garmin watch is a WiFi-uniform Garmin device.

Garmin devices currently support WiFi networks that meet the following criteria: 2.4 GHz that's either unencrypted or uses WEP, WPA, and WPA2 passwords.

In Garmin Connect, tap the Carte (three lines) or More (three dots) button.
CullGarmin Devices and tap on your Garmin watch.
SelectGeneral and see ifWi-Fi Networks is available.
1. If you run across a network, choose toAdd a Network, tap and enter its password.
2. Tap Connect and OK once information technology successfully connects.

Once your Garmin is continued to WiFi, all your activity data, settings, and music sync automatically when both your telephone and device are continued to the same Wi-Fi network.

See this article if you take trouble connecting your Garmin device to WiFi:WiFi Problems with your Garmin smartwatch? Try these steps.

Is your Garmin still not syncing or connecting with Connect? Try using Garmin Express

If Garmin Connect isn't working, you tin can use the Garmin Express App on your computer (Windows and Mac supported) to upload information to your Garmin Connect account.

Information technology doesn't have to be your computer. You can use anyone's PC and upload your data to Garmin's servers!

Y'all will demand to install Garmin Express on that estimator, withal, temporarily. But it'due south like shooting fish in a barrel to uninstall!

Try syncing your Garmin device to your computer

Kickoff, yous need to install the Garmin Express App on your computer.

One time installed, connect the Garmin device to your computer using its original cable. If your device came with or purchased a Garmin USB Pismire Stick, plug information technology into your computer and then open up Garmin Express.
Your Garmin enters mass storage mode and should too show upwardly as a bulldoze on your estimator.
Open the Garmin Express awarding.
1. If you connected before, choose your Garmin device's tile.
2. If y'all never continued your device to Garmin Express, tap Add New Device.
Wait for Garmin Express to check for an update for your device.
1. If Garmin Limited lists an update, tap the Install button to update your device.
Once your device connects and updates (if available) with Garmin Express, it automatically syncs in the groundwork. To manually sync, press the Sync push button.

If Garmin Limited isn't syncing either, try these additional tips

Review your device's Sync Inspect on the phone app.Run into your device's inspect history inside Garmin Connect by going to Card or More push > Settings > Device Sync Audit and search for any fault or warning letters.
- Use the navigation buttons at the lesser to review any previous audit reports.
Manually Upload Activities to Garmin Connect. If your computer recognizes your Garmin watch or tracker as a mass storage device, you tin manually import an activity into Garmin Connect.
Articulate your Garmin's device storage. Use Garmin Limited to delete activity files (labeled with .fit) from your device's activity folder.
- Some users advise deleting all your device's .fit files and then removing your Garmin from Garmin Connect and forgetting it from your telephone's Bluetooth settings. In one case removed, restart your telephone, open Garmin Connect, and re-pair your device to the app.

Are some of your Garmin's activity or other data missing after syncing?

You lot should always sync your device using a single Garmin Connect account

If some data is missing later it syncs, verify that you are syncing to the same account by checking your log-in credentials. It should be the same electronic mail address.
1 verified that the account is the same, try removing your device from Garmin Connect following the directions above and then add it dorsum.

Verify you turned on Activity Tracking and that your Garmin is listed as your Preferred Activity Tracker in Garmin Connect

When activity tracking is off, your Garmin does not record your steps, floors climbed, intensity minutes, sleep tracking, andMove IQ.

Confirm Garmin Connect uploads your watch's or tracker's data to its servers

Open Garmin Connect.
Tap the Carte (Android) or More (Apple) button.
CullSettings>Profile & Privacy.
SelectData > toggle onDevice upload.

If information is still missing, endeavour manually importing the missing activities into Garmin Connect.

Summary

I hope that this article helped you with your Garmin lookout or tracker syncing problems.

If you have whatever more than questions or anything to add, please feel free to let us and everyone else know about it in the comments section beneath!

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